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Frequently asked questions

Straight answers about how we work, what it costs and what happens to your data. Can't find yours? Ask us directly.

# Working together

How does a project start?

Book a free 30-minute strategy call. We’ll ask about your business, the work that takes too long, and what a good result looks like. If we can help, we send a short written proposal with the scope, timeline and price. If we can’t, we’ll say so.

Where are you based? Do you work with clients abroad?

We are based in Nigeria and work remotely with clients anywhere. Calls happen over Google Meet or Zoom, and we agree a regular update time that suits your time zone.

How long does a project take?

Most projects take one to four weeks. A website is usually two to three weeks, an AI assistant two to four, and an automation one to three. You get a firm timeline in the proposal.

# Pricing and payment

How much does it cost?

It depends on the scope, so we price each project after the strategy call. You get a fixed price in writing before any work starts, with no hourly billing surprises.

How do payments work?

Usually half at the start and half at launch. Larger projects can be split into milestones. We accept bank transfer, and international payments by card or transfer.

Are there running costs after launch?

Sometimes, and we tell you upfront. Websites can often be hosted for free. AI assistants have small usage fees, typically a fraction of a cent per question. Every proposal lists the expected monthly running cost.

# AI and your data

Will the AI assistant make things up?

We build it so that it answers only from your documents, shows the source for each answer, and says “I don’t know” when your documents don’t cover the question. Before launch, we test it on a written set of questions, including tricky ones, and show you the results.

Is my data safe?

Your documents stay in a database you control, and private documents are kept separate from anything the public can reach. The AI providers we use do not train their models on data sent through their business APIs. We follow the Nigeria Data Protection Act (NDPA) and can work to GDPR for clients abroad.

Do I need technical skills?

No. We set everything up, and you get a short guide for the things you’ll do yourself, such as adding a page, a blog post or a new document for the assistant.

# After launch

What happens after launch?

Every project includes 30 days of fixes after launch. After that, you can book changes as needed or take a monthly care plan that covers updates, monitoring and small improvements.

Who owns the website or system?

You do. The code, content and accounts are set up in your name, and you can take them to another developer at any time.

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Still have a question?

Ask it on a free 30-minute call, or send us a message on WhatsApp. We reply as soon as possible, always within one working day.

Book a Free Strategy Call